Shipping items In Canada and U.S.A.
Due to the limitation of shipping service on our site.
You will have to choose the exact shipping cost depending on which item you are ordering.
For all items with a picture of an envelope on there page Canadian buyers must choose the $1,50 flat shipping rate.
U.S.A buyers must choose the $5,00 flat shipping rate.
If you combined with items that have no picture of an envelope on there page you must choose the $10.00 flat shipping rate.
Or if there is no picture of an envelope on your item you must choose the $10.00 flat shipping rate.
Shipping items outside North America.
Please contact us for the shipping cost
Shipping time outside North America is around 2 to 8 weeks.
(Australia 4 to 10 weeks)
Mistake in order by the client:
Once the transaction is completed with Paypal and before item is shipped by mail, any purchase can be partially or completely cancel by the customer. You must contact us as soon as possible.
However, if your item is already shipped and you want to cancel one or more item in your order you must return the item. (see modality return and refund below)
Return and refund.
Returns accepted for the following reasons: Item broken during shipping, item ordered by mistake.
For broken items during transport. The buyer must provide a photo of the packing and broken item. If the customer refuses to provide us photos of the packing and broken item, the customer must return the item at his own cost if he wants to get the refund of the broken items.
Return must be accepted by seller prior to be sent back by buyer.
Item must be returned in the original packaging and in original selling condition.
Outbound shipping and return shipping charges will be refunded only if item is in it's original packaging and original selling condition.
Refund will be made after reception and inspection of item.
If you have any question please feel free to contact us at firstname.lastname@example.org
*Please note that the singular shall be used to the aim of lightening the text.
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